FAQs

 

+ How do I register for camp?

Visit our registration page at STEAM CAMPS

+ Do I have to stay with my child during the program?

No. We encourage kids to learn on their own and with their peers. All our programs are child-centric and project-based.

+ Do I have register in advance?

Yes. We recommend registering as early as possible as space is limited.

+ What is your refund/cancellation policy?

CANCELLATIONS: Your class/camp may be cancelled if too few people register. A decision will be made a few days before the class is scheduled to run, and you will be notified of the cancellation and you will have the option of your registration being turned into a Steam Power kids credit, or receive a refund in full.

EMERGENCY CLOSINGS: Steam Power Kids will close to the public for weather emergencies. In the case of weather emergency, staff and volunteers may still access the building, but staff will not be on duty, and classes will be cancelled. Closings will be posted online, and you will be emailed if your class is affected. We will attempt to reschedule any classes cancelled due to emergency, but if we are unable to reschedule or you are unable to make the newly scheduled class you will have the option of your registration being turned into a Steam Power Kids credit, or receiving a refund in full.

REFUNDS:

There is a $50 fee for any class changes.

Programs: Cancellation must be done at least 15 days of the class start date – you will have the option of your registration being turned into a credit, or receiving a refund in full. If you have registered within 15 days of your program start date, we cannot issue a refund (only credit may apply).

Camps: Cancellation Policy

UP TO 2 WEEKS BEFORE CAMP – Full refund of all fees less a $25/week cancellation fee (per camper).

UP TO 48hrs BEFORE CAMP– Full refund of all fees less a $100/week cancellation fee (per camper).

AFTER START OF CAMP– All fees are non-refundable.

There will be no refund made for any camper leaving camp during any Camp Period. In the case of illness or injury incurred at Camp, a credit for the following season will be given. Also, there will be no refund or reduction of fees for campers arriving late or leaving early.

Please allow 5-10 business days to process all refund requests. No refunds whatsoever are offered for same-day cancellations. To request a refund, please email hello@steampowerkids.com

+ What ages are your programs for?

We have programs for grades 1-8.

+ Do you have any programs for adults?

Not currently.

+ How many kids are in a class?

We keep our class sizes small, usually 10-15 kids.